Siebel opens local office
Siebel Systems has appointed its first New Zealand country manager and has opened an offices in Auckland, confirming intentions signalled earlier this year to establish a direct presence in New...
View ArticleSiebel staff wait to hear Oracle's plans
The future of Siebel’s recently-appointed New Zealand country manager, Aden Forrest, and Siebel’s other local staff is uncertain following Oracle’s announcement last week that it will acquire the...
View ArticleUsers offer tips for negotiating with Siebel
Siebel Systems has a reputation for being a tough negotiator on price but several attendees at Siebel’s CustomerWorld user conference last month say it’s possible to pay reasonable prices for Siebel...
View ArticleSiebel CTO shifts to Salesforce
Bernard Pech, former chief technology officer of Siebel Systems, has joined Salesforce.com in the same role. At Salesforce, Pech will be responsible for launching the Salesforce.com CIO Advisory Board,...
View ArticleMicrosoft picks up CRM customers from rivals
Although a latecomer to the customer relationship management (CRM) business, Microsoft has quietly been luring customers away from more established rivals such as Siebel, now part of Oracle.
View ArticleIE patch causes Siebel client to freeze up
Significant changes made in a security patch from Microsoft to the way Internet Explorer processes ActiveX can cause Siebel 7 client software to lock up and become unusable.
View ArticleSalesforce appoints founding country manager
Former local Oracle CRM head Aden Forrest has jumped ship to Salesforce.com, becoming the hosted CRM vendor’s inaugural New Zealand country manager.
View ArticleOracle releases Siebel CRM for SMEs
Oracle has unveiled a scheme to promote its Siebel CRM products to small and medium-sized enterprises.
View ArticleIRD rolls out $5 million Siebel system across eight sites
Inland Revenue is going live with its $5 million Siebel case-management system, rolling it out across eight sites. Its aim is to standardise the department’s audit, compliance and legal functions on...
View ArticleA mismatch made in heaven: Siebel meets MYOB
The software as a service model (SaaS), where applications are hosted online and delivered to users through a web browser, is changing the face of corporate computing. But at one Auckland company the...
View ArticleSiebel On Demand to become 'social CRM'
At its OpenWorld conference in San Francisco, Oracle announced an upcoming version of its Siebel CRM On Demand service that will include social networking features reminiscent of consumer portals such...
View ArticleSiebel slide raises questions about Oracle's strategy
The people at BEA better hope they don't end up like Siebel.
View ArticleTelecom readies chat, virtual hold as NGT rollout nears
Telecom is preparing to introduce a slew of new customer service technologies leading-up to the deployment of its new Siebel-based customer relationship management system next year.
View ArticleMixed findings in Privacy Commissioner's Vodafone report
The Privacy Commissioner’s report into the alleged privacy breach of some four million Vodafone customers’ billing and call records has found failings on the telco’s behalf.
View ArticleSiebel opens local office
Siebel Systems has appointed its first New Zealand country manager and has opened an offices in Auckland, confirming intentions signalled earlier this year to establish a direct presence in New...
View ArticleSiebel staff wait to hear Oracle's plans
The future of Siebel’s recently-appointed New Zealand country manager, Aden Forrest, and Siebel’s other local staff is uncertain following Oracle’s announcement last week that it will acquire the...
View ArticleUsers offer tips for negotiating with Siebel
Siebel Systems has a reputation for being a tough negotiator on price but several attendees at Siebel’s CustomerWorld user conference last month say it’s possible to pay reasonable prices for Siebel...
View ArticleSiebel CTO shifts to Salesforce
Bernard Pech, former chief technology officer of Siebel Systems, has joined Salesforce.com in the same role. At Salesforce, Pech will be responsible for launching the Salesforce.com CIO Advisory Board,...
View ArticleMicrosoft picks up CRM customers from rivals
Although a latecomer to the customer relationship management (CRM) business, Microsoft has quietly been luring customers away from more established rivals such as Siebel, now part of Oracle.
View ArticleIE patch causes Siebel client to freeze up
Significant changes made in a security patch from Microsoft to the way Internet Explorer processes ActiveX can cause Siebel 7 client software to lock up and become unusable.
View Article
